Privacy Policy

1. Who we are

This Privacy Policy explains how Braevon LLC ("Braevon", "we", "us") collects, uses and protects information through this website and the Braevon Text Updates program (the "Program"). If you have questions, contact us using the details in section 12.

2. Information we collect

When you sign up for the Program, we collect:

• Contact details: your first name, last name, mobile phone number and email address.
• Consent record: the date and time you agreed to receive text messages, the page where you agreed, and the wording you agreed to.
• Message activity: the messages we send you, your replies (such as STOP or HELP), and delivery status.
• Technical information: basic data your browser sends when you visit this website, such as IP address, browser type and pages viewed, collected through cookies and similar technologies used by our form provider.

3. How we use your information

We use your information only to:

• send you the text messages you agreed to receive: messages from your provider, order and shipping updates, and reminders about your visit or account;
• respond to your requests, including HELP requests and opt-outs;
• keep a record of your consent and opt-out as required by law;
• operate, secure and improve this website and the Program.

4. Text messaging (SMS)

Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe; you will receive one final message confirming your opt-out. Reply HELP for help. Our text messages do not include details about your health or treatment.

5. How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run the Program, such as our messaging, hosting and customer-relationship platforms, and only so they can provide those services to us. They may not use your information for their own purposes.
• Authorities when required by law, court order or to protect the rights, safety and property of Braevon, our customers or others.
• A successor business if Braevon is involved in a merger, acquisition or sale of assets, subject to this Policy.

6. Cookies

This website and its sign-up form use cookies and similar technologies to load the form, prevent spam submissions and understand how the site is used. You can block or delete cookies in your browser settings; the form may not work correctly without them.

7. Data security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, and standard text messages are not encrypted, so we never include health details in them.

8. Data retention

We keep your information for as long as you are enrolled in the Program and afterwards for as long as needed to meet legal obligations, resolve disputes and enforce our agreements. We keep your consent and opt-out records even after you unsubscribe, so we can prove consent and make sure we honor your opt-out.

9. Your choices and rights

• Stop texts: reply STOP at any time.
• Access, correct or delete: email us to request a copy of your information, to correct it, or to delete it (subject to records we must keep by law).
• State privacy rights: depending on where you live, you may have additional rights under state law. We will not discriminate against you for exercising them.

10. Children

The Program is intended for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has signed up, contact us and we will delete the information.

11. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date at the top shows when it was last changed. Material changes will be posted on this page.

12. Contact us

Braevon LLC
[BUSINESS ADDRESS]
Email: [email protected]